WORK

IBM Community Manager Innovate.

IBM built an innovative portal designed using social media and gamification techniques to update a legacy EDI system. Sam worked with key stakeholders to produce wireframes and a prototype that led to a global deployment at IBM.

Role and Disciplines:

  • Agile UX Team Lead, project scope and definition
  • Data analysis upfront in excel
  • Detailed wireframes using product walkthroughs
  • Data-driven prototype

Technologies Used:

HTML / CSS / jQuery UI / Highcharts

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Smart Grid App Think Green.

A 100-year-old water company was building a new smart grid division. Sam worked directly with the product VP to design a solution that sold over $50M with an initial $2.5M investment deployed throughout the US and abroad.

Role and Disciplines:

  • Agile UX Team Lead, conversion from Waterfall to Agile
  • Competitive analysis and benchmarking
  • Data analysis validated with the VP of Product Development
  • Detailed wireframes, visual design and front end code integration

Technologies Used:

HTML / CSS / jQuery UI / Highcharts

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CH2M HILL Mitigating Risk.

CH2M HILL is a global leader in Civil Engineering. Sam's role was to work with the lead BA and CFO to design a operations solution enabling analyst and decision makers to see around corners for multi billion dollar projects deployed on a global scale.

Role and Disciplines:

  • Lead information architect
  • User flows
  • User personas / Wireframes

Technologies Used:

HTML / CSS / jQuery UI / .NET / Oracle

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McNeil Emerging Markets Smart Goals Delivered.

McNeil pharmaceuticals, an international divison of Johnson and Johnson needed a training portal designed to attain the goal of increasing market share in emerging markets by 5% in the next 3 years. Sam Interviewed several C level executives in 18 cities around the globe including regulatory affairs officials and sales executives to understand current roadblocks and designed a solution to meet and exceed the business goals.

Role and Disciplines:

  • Lead User Experience Designer
  • Benchmarks and Strategy
  • Executive and end user interviews
  • Wireframes and workflows

Technologies Used:

jQuery UI / HTML 5

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User Persona Clickpaths Measurable Results.

A national media conglomerate needed a social media API to integrate in 17 major media markets throughout the US. Sam's role was to define the overall user experience using personas and click paths to optimize SEO and SEM.

Role and Disciplines:

  • Senior UX Analyst
  • Data Backed Personas
  • UX / IA
  • SEO / SEM / Analytics

Technologies Used:

Ruby on Rails / HTML / CSS / jQuery UI

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